Current Openings at Fagan

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REVISION DATE: January 2004

TITLE: Truck Service Technician - Night Shift

REPORTS TO: Commercial Service Manager

MAIN OBJECTIVE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Valid Drivers License
• Must maintain condition of insurability through our current liability insurance carrier
• Minimum of a high school diploma or equivalent
• Excellent communication and human relations skills
• Must have knowledge of and experience working on light, medium, and heavy duty vehicles
• Professional personal appearance
• Excellent organizational skills
• Computer knowledge
• Must have basic mathematical skills (must be able to add, subtract, and work with fractions and percentages)
• Must have own tools

ESSENTIAL DUTIES:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Diagnoses cause of any malfunction and performs repair
• Communicates with parts department to obtain needed parts
• Saves and tags parts of the job if under warranty or if requested by the customer
• Examines assigned vehicle to determine if further safety or service work is required or recommended
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
• Documents all work performed and recommended on the repair order
• Road tests vehicle when required
• Participates in manufacturer sponsored training programs, schools, and events
• Keeps abreast of manufacturer technical bulletins
• Supervises work of any apprentice technicians as assigned
• Reports machinery defects or malfunctions to supervisor
• Ensures that vehicle is kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
• Keeps shop area neat and clean
• Maintains and is accountable for all dealership owned tools and manuals. Returns them to the proper place and in the same condition as when they were received
• Operates all tools and equipment in a safe manner
• Maintains facilities and equipment, ensuring cleanliness and safety.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc..

ADDITIONAL RESPONSIBILITIES AND PERFORMANCE STANDARDS:

• Maintains a professional appearance.
• Attend departmental meetings.
• Understands, keeps abreast of, and complies with all company policies and guidelines as written in our company handbook.

PHYSICAL DEMANDS:

Will spend eight hours or more a day moving throughout the Truck Shop Department. Will stoop, kneel, crouch, crawl, reach, handle, and feel. Will be required to lift up to 75 pounds. Will use hand and power tools and engage in repetitive actions on occasion. Must be in good physical condition, position requires ability to work and maneuver in close quarters and to lift heavy loads. The physical demands described here, and throughout this job description, are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: Will be exposed to noise, dust, exhaust fumes, and other hazardous and non-hazardous materials. Will encounter slippery floors and other potentially hazardous conditions. The work environment characteristics described, here and throughout this job description, are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Description goes here...